Thank you for sharing your concerns and allowing us the opportunity to respond. We always appreciate hearing from our customers and take their comments seriously. First, we want you to know Gwen is part of our 2009 Girl of the Year series introduced on January 1, 2009. The premise of this year's series,featuring the main character Chrissa Maxwell, is focused on relational aggression or bullying ? a topic of great concern for girls and their parents today. While the issue of homelessness is sensitively addressed in Chrissa?s stories, it is not the main focus of the books?relational aggression or bullying is the main focus. Gwen?s story is a sub-plot of the series that is revealed in three pages of the Chrissa book to help readers growin their understanding and compassion for others. In those three pages, Gwen?s classmates learn of the family?s predicament and how a temporary housing organization has helped them get their lives back on track and find an apartment where Gwen and her mom are now living. At the end of this story, Chrissa and Gwen finally become good friends and join together to help put an end to the bullying and teasing that has been going on at their school. Because the series focuses on bullying, our philanthropy is related to that issue. We connected with the Ophelia Project, a Pennsylvania-basednonprofit dedicated to helping young people handle bullying, and developed a curriculum for schools that reached more than a million students this year. In addition, we are pleased to share with you that American Girl has hadan ongoing partnership with HomeAid America, a national non-profit provider of housing for today?s homeless, since 2006. We have partnered with this organization ? even receiving an award from them in 2008 ? on their Project Playhouse initiative. Through this effort, we have helped HomeAid raise over $120,000 toward their cause and are currently workingwith them on special fundraising events at American Girl retail stores in 2009, as well as another Project Playhouse project in 2010. American Girl has also partnered with Kids In Distressed Situations, Inc. (K.I.D.S.) since 1990 and have donated clothing and books to them totaling approximately $9 million. In 2009, we donated $360,000 worth ofgirls' clothing and books to K.I.D.S. We hope this information has been helpful in shedding some additional light on the topic. Again, thank you for taking the time to share your concerns with us. Sincerely, American Girl® Customer ServicePhone: 1-800-845-0005 or 608-831-5210Fax: 608-828-4790Available Monday - Sunday 7 a.m. - 10 p.m. Central Time