Sent this to the university president and director of food services.
I understand there's costs and what not, but shouldn't students come first?
I would like to make an informal complaint about some of the connection cafe policies. One, I feel that we students are overcharged by a gross amount for what we get at the cafe. We students pay upwards of $2,500 per year in addition to our already expensive housing (I'm in KC hall). For that kind of price, i expect to be able to get healthy food and courtious workers.
Whenever I go to the Connection Cafe (which, depending on my day and workload, is usually only dinner. on special occasions i may stop in for a 15 minute breakfast or lunch), the only items I can ever get that fit into my diet are assorted fruits/vegetables for breakfast and a salad and wrap for lunch/dinner. The dessert station, hamburgers, pizza, and even the oriental station all typically contain foods which i consider high in fat and/or sugar and cannot eat as a part of my diet. Once, I also witnessed another student asking for a veggie burner, and was told by the chef that veggie burgers were unavaliable.
In addition, i find it highly disrespectful in that meals are specifically alotted based on a time frame. Numerous times I have gone into the cafe for lunch, and been told that I must wait 15 minutes before the workers may serve me. Nowhere that I see is it placed in print in an openly viewable and noticable location that the cafe stops serving between meals. If I show up to the Cafe at 10:45 after I get out of class, i should be able to eat and go on my way by 11:00. I'm paying $2,500 a year to have an all you can eat buffet. I should not have to wait 15 minutes for a meal to officially start before i can so much as get myself a salad or a wrap- again, the only 2 items in the cafe i consider healthy. Additionally, I went to get dinner at 7:35 last night (monday) after writing an essay. However, when I arrived, I was told that serving closed at 7:30. While i had eaten previously that day, i found it highly disrespectful that, again, it is not posted that serving ends at 7:30, when hours are listed as closing at 8 pm.
To a much lesser extend, I am also slightly displeased with the time arrangement for weekends. While the plaza is open during the week as an alternative to the Cafe, I would much prefer to see the plaza and/or market open on saturdays when the cafe is not open, and that an on-campus food source be open later at night.
To summarize:
1. amount paid is inproportionate to when students recieve in food benefits
2. lack of avaliability of healthy food
3. having to wait to be served, when nothing is openly posted on the matter
4. friday/saturday food avaliability
If either/both recipient(s) would prefer to invite me to a personal meeting to discuss these items, I would be welcome to do such.
I understand there's costs and what not, but shouldn't students come first?