Tech Support

Bucky Badger

Go Kyle Go
Joined
May 11, 2003
Messages
14,461
Points
783
Location
Madison WI
> "Ridge Hall computer assistance; may I help you?"
>
>
> "Yes, well, I'm having trouble with WordPerfect."
>
>
> "What sort of trouble?"
>
> "Well, I was just typing along, and all of a
> sudden the words went away."
>
> "Went away?"
>
> "They disappeared."
>
> "Hmm. So what does your screen look like now?"
>
> "Nothing."
>
> "Nothing?"
>
> "It's blank, it won't accept anything when I
> type."
>
> "Are you still in WordPerfect, or did you get
> out?"
>
> "How do I tell?"
>
> "Can you see the C: prompt on the screen?"
>
> "What's a sea-prompt?"
>
> "Never mind, can you move your cursor around the
> screen?"
>
> "There isn't any cursor: I told you, it won't
> accept anything I type."
>
> "Does your monitor have a power indicator?"
>
> "What's a monitor?"
>
> "It's the thing with the screen on it that looks
> like a TV. Does it have a little light that tells you
> when it's on?"
>
> "I don't know."
>
> "Well, then look on the back of the monitor and
> find where the power cord goes into it. Can you see
> that?"
>
> "Yes, I think so."
>
> "Great. Follow the cord to the plug, and tell me
> if it's plugged into the wall."
>
> "Yes, it is."
>
> "When you were behind the monitor, did you notice
> that there were two cables plugged into the back of
> it, not just one?"
>
> "No."
>
> "Well, there are. I need you to look back there
> again and find the other cable."
>
> "Okay, here it is."
>
> "Follow it for me, and tell me if it's plugged
> securely into the back of your computer."
>
> "I can't reach."
>
> "Uh huh. Well, can you see if it is?"
>
> "No."
>
> "Even if you maybe put your knee on something and
> lean way over?"
>
> "Oh, it's not because I don't have the right
> angle -- it's because it's dark."
>
> "Dark?"
>
> "Yes, the office light is off, and the only light
> I have is coming in from the window."
>
> "Well, turn on the office light then."
>
> "I can't."
>
> "No? Why not?"
>
> "Because there's a power failure."
>
> "A power... A power failure? Aha, Okay, we've got
> it licked now. Do you still have the boxes and manuals
> and packing stuff your computer came in?"
>
> "Well, yes, I keep them in the closet."
>
> "Good. Go get them, and unplug your system and
> pack it up just like it was when you got it. Then take
> it back to the store you bought it from."
>
> "Really? Is it that bad?"
>
> "Yes, I'm afraid it is."
>
> "Well, all right then, I suppose. What do I tell
> them?"
>
> "Tell them you're too stupid to own a computer
 
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