sdj
Just a race fan
In an article of the news or some other video's from news source or you tube, I get the audio but the rest is a green screen, no vidoe when there is suppose to be a video?
Any ideas out there?
Any ideas out there?
Techy question, need help
- Thread starter sdj
- Start date
sdj
Just a race fan
Me too!
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- Mar 21, 2012
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Any ideas @dpkimmel2001 ?
dpkimmel2001
Team Owner
I'm not sure what would cause that.
sdj
Just a race fan
QUOTE="KyBuownsyourbrain, post: 1246403, member: 9501"]Without knowing what type of device, operating system, web browser etc. you're using, the 1st guess I can make is that "hardware Acceleration" may be the cause so I'd try disabling it.
Question: Can you view Netflix without trouble?[/QUOTE]
@KyBuownsyourbrain Dell with core15 MS Office 2007
No can not play a Netflix film, use to be able to, not now.
Also,say, one of the folks here at the forum put a you tube video up, I can play it, but at the end when other video's are available and I click on one of them I get the sound and a green screen.
Question: Can you view Netflix without trouble?[/QUOTE]
@KyBuownsyourbrain Dell with core15 MS Office 2007
No can not play a Netflix film, use to be able to, not now.
Also,say, one of the folks here at the forum put a you tube video up, I can play it, but at the end when other video's are available and I click on one of them I get the sound and a green screen.
K
KyBuownsyourbrain
Guest
Well, you need to make sure the system is up-to-date with both Windows and the Dell site because if it's an outdated driver, there's likely no fix that will work.
What version of Windows are you using?
Don't forget to try disabling hardware acceleration. It's only takes 2 clicks so not exactly a time waster
What version of Windows are you using?
Don't forget to try disabling hardware acceleration. It's only takes 2 clicks so not exactly a time waster
Last edited by a moderator:
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OneSpeedOnlyFAST
Guest
maybe adobe flash needs updating
K
KyBuownsyourbrain
Guest
I asked about Netflix as it doesn't use Flash but instead uses HTML5 or Silverlight.
Hardware acceleration and/or video (graphics) drivers. They tend to go hand in hand. Update drivers then see if it works. if not, toggle HW acceleration.
sdj
Just a race fan
Well, you need to make sure the system is up-to-date with both Windows and the Dell site because if it's an outdated driver, there's likely no fix that will work.
What version of Windows are you using?
Don't forget to try disabling hardware acceleration. It's only takes 2 clicks so not exactly a time waster
Thanks Guys.
sdj
Just a race fan
Well, you need to make sure the system is up-to-date with both Windows and the Dell site because if it's an outdated driver, there's likely no fix that will work.
What version of Windows are you using?
Don't forget to try disabling hardware acceleration. It's only takes 2 clicks so not exactly a time waster
Where do I find "hardware acceleration" ?
Whizzer
Gig'em
sdj
Just a race fan
Go to ACE Hardware and look in the speed section.
Funny you mention that, I did and they told me to call you, go figure.
Whizzer
Gig'em
StandOnIt
Farm Truck
might try going to windows "control panel" - security and maintenance - and run the trouble shoot common computer problems. Or you can download a different video player. VLC is a good one: https://www.videolan.org/vlc/
LouieLouie
Team Owner
Update your browser to the latest and greatest. Then go into your add-ons and update those. To get there, look for the "options" section of your browser. In firefox it is the three horizontal lines in the top right. In internet explorer it is the little gear looking thing also in the top right. I.E. calls it "internet options".
If updating the browser and ad-ons, does not work, try looking at the hardware acceleration.
You can find hardware acceleration in about the same place, "options". Look for the "Advanced" tab and there will be an option to use hardware acceleration. Make sure hardware acceleration is off or unchecked.
If these don't work, come back and let us know more details about your computer system.
StandOnIt
Farm Truck
- Windows 10
- Open Device Manager
Expand ‘Display Adapter’.
Locate the
display driver.
Right-click on the display card listed and click on ‘Update Driver Software’