Tower Hobby Charger Warning

Magnethead

Magnethead

Admin & Resident Techie
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Just had a battery blow up. Caught the carpet on fire, nearly caught my (wood) dresser on fire.

Looks liek i'll be making a call to Tower soon. Charger may be 2 years old, but they're gonna have an earful. Battery wasn't even half charged. Battery 4 months old.



 
Oh, i'll be filing complaints till I get my check. $120 for a charger and $50 for a battery just lost because their charger had something internally short out or something.
 
I'm warmed up now. UTA just un-exempte me from a pair of math tests in a last minute policy change. The problem- I have to have taken both before my orientation date, the 9 and 10 of june.

The next testing date is the 11th.

Looks like my phone is gonna be running rampant tomorrow. Spent 5 hours on it with india yesterday, gonna spend unknown hours between the college and tower hobbies tomorrow.
 
Here's what i'm looking at buying for new units. Digital microprocessor battery charger and a high volt high amp battery.

http://www3.towerhobbies.com/cgi-bin/wti0001p?&I=LXCLD5&P=ML

http://www3.towerhobbies.com/cgi-bin/wti0001p?&I=LXRUG4&P=ML

35 Whr is almost as much as a small laptop battery. Hopefully IF I can get the steering system i've drawn up to work (that will be quite the attempt), I can save some battery juice since I won't have to skid steer...less load, especially on carpet.

The Camera will be on it's own 8V 14.4 Whr battery, I may go and wire the lights to it as well to take that much more load off the drive battery.

If I can do that, That'll give me 4.2 Ahr with a 6 amp load. So about a 30-40 minute run time. And I can re-do some of the wiring in the electrical bay since I'll be back down to a single battery.
 
We are sorry to hear and see the problem you had with the battery and or charger. We assure you that we be more than happy to take care of getting the merchandise back, refunding you in full and investigating what may have occurred.

I was unable to locate your Tower Hobbies account using your e-mail address and did not have anything else to go on. Do you know your customer number with us? It should be the first 5 letters of your last name, first initial and first 2-3 digits of your zip code. Just in case, provide me with your complete name and address. We would like to get you taken care of right away.

We appreciate your business and look forward to providing a satisfactory solution and discover the root cause of the problem.
 
BobbyFord said:
They'll let you know it's out of warranty and it's not their problem...:rolleyes:
Click to expand...
I doubt it. When it comes to electronics, the concequences could be deadly. And, these companies know that if they don't address the problem, someone might accidently on purpose call "7 ON YOUR SIDE" and let slip the details of what happened. Bad PR can destroy a person or company.

Just look at Mike Huckabee. If it weren't for bad press, he would've gotten no press after his Iowa upset. Look how quickly his boat sank.
 
AndyMarquisLIVE said:
I doubt it. When it comes to electronics, the concequences could be deadly. And, these companies know that if they don't address the problem, someone might accidently on purpose call "7 ON YOUR SIDE" and let slip the details of what happened. Bad PR can destroy a person or company.
Click to expand...

Yeah, I agree...Fire is no laughing matter
 
Magnethead said:
We are sorry to hear and see the problem you had with the battery and or charger. We assure you that we be more than happy to take care of getting the merchandise back, refunding you in full and investigating what may have occurred.

I was unable to locate your Tower Hobbies account using your e-mail address and did not have anything else to go on. Do you know your customer number with us? It should be the first 5 letters of your last name, first initial and first 2-3 digits of your zip code. Just in case, provide me with your complete name and address. We would like to get you taken care of right away.

We appreciate your business and look forward to providing a satisfactory solution and discover the root cause of the problem.
Click to expand...

I hate to see you get all bogged down with trying to follow thru on this. Send me you name, address, DOB, SSN and your mother's maiden name and I'll see what I can do for you... :D
 
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