CEO says NASCAR 'not isolated' in fighting to attract fans

I'll try to give you some perspective as a 25 year old who's willing to spend money each year attending sports events. I think there's two types of tracks on NASCAR's schedule: The slim majority majority are built out in rural areas or small towns over 1 hours drive from the nearest metropolitan area. That's approximately the length of drive you can make a day trip out of. Anything more and you are banking on fans coming from long distances and staying at the track or immediate area. Think tracks like Martinsville, Bristol, Michigan, Dega, Loudon.

For those tracks it doesn't matter whether the fan is driving down a few hours or flying across the country to see the race, their needs are the same. To get millennial fans to go to these tracks, the key is value. Having to camp at the track is a burden, not a perk of the experience. Millennials, by and large, don't get outdoors as much, don't camp recreationally as much, and demand more creature comforts than older generations. Sure, many of these tracks have small towns nearby with hotels, but those hotels also jack up prices to extortion rates putting the whole NASCAR experience out of reach. Plus, once you're staying away from the track you then have the transportation problem on top of it as described below.

So, to overcome these burdens and make the experience more appealing to the young generations, the tracks need to offer far more guaranteed value for the weekend than they do today. That could means things like concerts, music festivals, other non-racing events tied into the weekend experience (come for the concert, stay for the racing kind of thing, but it doesn't have to be a concert). Look what Michigan is doing, adding events on the Saturday before the race. But the guaranteed part I think is the most crucial. Millenials have piles of debt and little cash to spend, so if we're going to part with it we damn well better get something out of it. When a light sprinkle can postpone the race a whole day, that ruins your whole entire reason for going. The days of flexible scheduling and taking Monday's off on a whim don't exist anymore, not for this generation. We aren't retired. NASCAR needs to find a way to guarantee the race is run on schedule or else reimburse the fans who put so much time and money into attending. If they can't promise that, then Millenials won't risk our money, it's as simple as that. Other things to consider would be lessening the burden of camping/attending with electric hookups, wifi, better showers/bathrooms or even at track hotels (if you could make it work financially). If a track can't bring in outside events then an easy way to add value would be to make the Xfinity and Truck races/qualifying free with a cup ticket. Let's be honest, nobody is paying for those anyways.

The other type of track are those that are within easy reach of a major metro area; think Charlotte, Daytona, Kansas, most newer tracks, ect. They have a large population center close by where fans can make a day trip to the track and back. Fans don't need to stay in the immediate vicinity of the track, and the track doesn't need to rely on such fans for attendance. To appeal to millennial fans here, the key is transportation. One big disconnect I see on this forum is (mostly) older fans talking about driving home after a day of tailgating/drinking for the race. One thing the millennial generation has had hammered into us from 5th grade health class on is you Do. Not. Drink. And. Drive. Not even just a little buzz. It simply isn't acceptable today, why do you think Uber and Lyft are so damn popular? Sadly, drinking is a big part of the NASCAR race experience, because frankly I don't think a race would be watchable to a college kid without it. That creates a problem. The main pre-race activity is based around tailgating, but what if you don't want to drive to or from the track in the first place? You aren't going to be staying on-site anyways because you live in the metro area or have a hotel there.

I think NASCAR needs to take a page from the NFL here and from one track I think is getting it right, Kansas. NFL teams have increasingly moved their new stadiums into downtown locations from suburbs to be closer to public transportation and amenities like bars and restaurants. If not, they are building entertainment villages (Jerry's World) filled with the same things instead of parking lots. Kansas Speedway has done this successfully too. Tracks like Charlotte need designated Uber drop-off and pickup points, taxi stands, and crucially coordinated public transportation with shuttles to the track from points around the metro (I think Bruton even wanted to extend the CATS light rail to CMS one time, that would be huge), and then give those modes traffic priority getting in and out. Take some of the excess land used for parking and develop some restaurants, bars, liquor stores and retail to accommodate those fans who don't want to drive in fully loaded with their own food and beer (plus, these places can provide shelter during a rain delay). Put wifi and a festival license over the whole shebang too. If you haven't already, open up the midway to those without a ticket.

Sorry for the long post, but for me the NASCAR experience is just so far off from what I've come to expect from a pro sporting event.

Don't be sorry for the long post as it was enlightening to me. You should be part of a focus group Nascar employs in order to get these ideas across to them as they sound essential if they want younger generations coming to the track.

When you spoke of value it rang true with me as things like going to a hockey game and dropping $250 for a decent seat and parking does not represent anything close to value for me. Going to the Columbus Ohio area on a picture taking expedition and seeing a hockey game for a little bit of nothing represents a great value to me.

Lack of value was the reason I stopped attending Nascar races but it wasn't about money as it was about the lack of value I got for the time involved. Basically the on track product was not worth getting out of my lazy boy to watch let alone the time it took traveling to the track and back. Like people in your generation if I am going to take the time and money to do something I want a guarantee I am going to have a good time. The problem for Nascar and some other things with me is that there are so many activities I can do that guarantee a good time that it makes it extremely difficult to even think about doing something that could very easily totally suck.
 
As much as I like the renovations at DIS it still seems like the WiFi there is terrible.

One thing that I have consistently heard with younger folks is that good WiFi is a non negotiable but there are many Nascar/race facilities that seem oblivious to it. The vibe I get is that even if everything else is really good having poor WiFi will detract from the overall experience. Up until a year ago I was not aware of this as if I was at a race or a ball game I would probably just lock my phone in my car before going into the event. In my old fashioned mind I don't have anything to say to anyone and I would would just as soon people not know what I was up to lol!
 
As much as I like the renovations at DIS it still seems like the WiFi there is terrible.
This is where I part with most people, not just younger generations. WiFi service doesn't factor in to my enjoyment of any activity. I don't feel a need to be connected. Just me, I realize.
 
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This is where I part with most people, not just younger generations. WiFi service doesn't factor in to my enjoyment of any activity. I don't feel a need to be connected. Just me, I realize.

Good WiFi is very important to a lot of young people so if I am a business owner or manager that wants younger people as customers I am going to cater to them. I am in the same boat as you as internet access outside of my home is not important to me as normally all I need from the internet when I am out is for Suri to give me a quick answer to a quick question so my data plan suffices. I don't consider myself to be anti-social but when I am out doing something I am not interacting with others or virtually taking them with me as I can't multi task like that....:)
 
I think it's pretty telling that whatever online NASCAR forum you go to there's always periodic posts asking "first time going to a NASCAR race, WHAT THE HECK DO I DO???" It shows you just how different the race experience is from what people are accustomed to. NASCAR is the only sport I know where you have to rent $40 of equipment just to follow what's going on and preserve your hearing, let alone simply converse with those around you. You want to talk about value for your dollar, add that to the price of your ticket and camping and see if it compares to other sports. It doesn't.
 
This is where I part with most people, not just younger generations. WiFi service doesn't factor in to my enjoyment of any activity. I don't feel a need to be connected. Just me, I realize.
I almost have to use Twitter when watching a race now, in person or on TV. There's so much on there that you can't get from the TV commentary, TV feed, your own eyes, whatever. And you don't even have to shell out money for a scanner or FanVision or whatever. And access to other things that allow young people to share their experiences - Instagram, Snapchat, whatever - is an absolute necessity.
 
I almost have to use Twitter when watching a race now, in person or on TV. There's so much on there that you can't get from the TV commentary, TV feed, your own eyes, whatever. And you don't even have to shell out money for a scanner or FanVision or whatever. And access to other things that allow young people to share their experiences - Instagram, Snapchat, whatever - is an absolute necessity.
Yeah, I acknowledge it's just me. I was never a big user of telephones. Most social media are just electronic ways to keep in touch, something I've never been big on.
 
One thing that I have consistently heard with younger folks is that good WiFi is a non negotiable but there are many Nascar/race facilities that seem oblivious to it. The vibe I get is that even if everything else is really good having poor WiFi will detract from the overall experience. Up until a year ago I was not aware of this as if I was at a race or a ball game I would probably just lock my phone in my car before going into the event. In my old fashioned mind I don't have anything to say to anyone and I would would just as soon people not know what I was up to lol!
I cannot understand why ISC & SMI don't partner up to provide a traveling WiFi "circus" that goes from race to race providing service. The same could be said for large, portable video screens that move from venue to venue instead of spending millions to build huge screens for venues that get two races at most a year. Same could be said for VIP tented lounging areas (ala the maligned Fanatics souvenir tent). They did it for the new jet dryers, didn't they?
 
I personally don't understand everyone's obsession with being on their phone though at the track, considering it is a RACE and it's more enjoyable in person.

It should still be mandatory for every track to have reliable wifi though. Sometimes I feel like wifi would cut into their FanVision sales, considering if you had reliable wifi you could get half the stuff on fanvision on your wifi with NASCAR.com
 
I cannot understand why ISC & SMI don't partner up to provide a traveling WiFi "circus" that goes from race to race providing service. The same could be said for large, portable video screens that move from venue to venue instead of spending millions to build huge screens for venues that get two races at most a year. Same could be said for VIP tented lounging areas (ala the maligned Fanatics souvenir tent). They did it for the new jet dryers, didn't they?

Your points make perfect sense so maybe that should be a clue to us why they have not been implemented.
 
Your points make perfect sense so maybe that should be a clue to us why they have not been implemented.
I hate to lay the blame on any individual but the buck stops here:

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P.S.- Brian, no one asked the size of Little Brian. ;)
 
Statistics show that millennials camp more than previous generations, not less. Camping is certainly more popular among today's twentysomethings than it was when I was in that age range (I'm 38). Now, camping outside NASCAR events? That's obviously down among every group, as attendance is down massively. It wasn't the camping that drove them away.

The necessity of WiFi access for younger people, that is true. And to some extent for people of all ages. I just had my parents in town for a visit, and suddenly my nearly 70 year old Dad is wanting to know what the WiFi login is everywhere we went so he can use his tablet.
 
I personally don't understand everyone's obsession with being on their phone though at the track, considering it is a RACE and it's more enjoyable in person.

It should still be mandatory for every track to have reliable wifi though. Sometimes I feel like wifi would cut into their FanVision sales, considering if you had reliable wifi you could get half the stuff on fanvision on your wifi with NASCAR.com
I refuse to get a smartphone. I had one for a year and found it to be an electronic leash and it actively encourages addictive behavior to check it the second one is bored. Unfortunately, my provider is phasing out "feature phones" like the one I use for simple calls and texts only.
 
I have an iPhone 5 so I'm behind on the smartphones. At the race track in Kansas or Phoenix I didn't feel the need to really use my phone any more than I usually do.

I feel like NASCAR would gain more fans at the track with cheaper obstructed seat prices, better video screens at some tracks wouldn't hurt. More actual racing going on during race day I think would help too. A lot of these Saturday Night races have nothing going on before, they should bring in/change up the schedule for ARCA or another support series in the afternoon.

The schedule should be cut down to 32 races, but NASCAR/SMI/ISC is not going to pass that idea.
 
I refuse to get a smartphone. I had one for a year and found it to be an electronic leash and it actively encourages addictive behavior to check it the second one is bored. Unfortunately, my provider is phasing out "feature phones" like the one I use for simple calls and texts only.
I received one about 18 months ago at work, mostly because I have to support them so I better know to use one. About six months ago we switched from Blackberry Z10 to iPhone SE. I've decided to see if I can get any personal, non-work value from it. So far that's been mostly using a note utility to record what birds I've seen in the field. Either the camera sucks for that purpose or I don't know how to get the best out of it; it certainly won't replace my regular camera for birding. Voice quality is acceptable on the occasions I make calls. Other than the BB, I don't have much basis for comparison. I certainly don't miss it if I leave it home on the weekends or after work.
 
I received one about 18 months ago at work, mostly because I have to support them so I better know to use one. About six months ago we switched from Blackberry Z10 to iPhone SE. I've decided to see if I can get any personal, non-work value from it. So far that's been mostly using a note utility to record what birds I've seen in the field. Either the camera sucks for that purpose or I don't know how to get the best out of it; it certainly won't replace my regular camera for birding. Voice quality is acceptable on the occasions I make calls. Other than the BB, I don't have much basis for comparison. I certainly don't miss it if I leave it home on the weekends or after work.

What camera do you like for birding?
 
What camera do you like for birding?
Birding sounds like a relaxing hobby I'd like to get into (damn, that sounds so "old" to me but intriguing.) Any websites/books a starter like me should check out? I think I'll be decent at it since I love following individual drivers around Dover during races with binoculars...haha!
 
I would like to contribute but I don't know anything about birding.

No wings.
 
Birding sounds like a relaxing hobby I'd like to get into (damn, that sounds so "old" to me but intriguing.) Any websites/books a starter like me should check out? I think I'll be decent at it since I love following individual drivers around Dover during races with binoculars...haha!

I am an avid photographer but don't know much about bird watching but I have taken pics of everything from sparrows to bald eagles. I did get some good pics of wood ducks this year as well as prairie falcons and red tail hawks. I enjoy hitting the road with my camera and taking a pic of anything that interests me. Charlie would be a really good resource for birding.
 
Hi Folks. First post here and I plan to hang around a while. I am a long time racing fan, know many in the sport, grew up around it, and even covered it for a few years while I was in the radio business. I am still young enough to appreciate how the sport needs to change but old enough to also recognize the value of roots. As a youngster I saw races at Hickory Motor Speedway when they were part of the Winston series.

Great post by the 25 year old fan; your perspectives are valuable and important. Relevance is difficult sometimes in an older sport. The reality is many of you are all correct in some form. Between the demographic changes, experiences being different for kids growing up, cultural changes, it is hard for racing to maintain their numbers. NASCAR doesn't help themselves either. I am one who generally likes the format changes for this season. A regular season champ is important, and I hope they give that award the huge justice it deserves. I sort of like the Chase but recognize how empty it can be. The last race is dramatic and fun. We've gone to Homestead every year since the Chase began.

Now, here is my diagnosis of the ills and suggested prescription to help:
> The Cars: I know the COT was the start of the disaster. They had to stop cars from getting airborne. But, from then on you couldn't draft anyone. Air doesn't help, it pushes you back. Drafting and slingshots made large tracks fun. Find a way to bring that back. Also, use the latest sports cars like they do in Xfinity. Camaros and Mustangs are more appreciated by younger fans and many others. I have other desires but they won't happen.
> The Drivers: Frankly the drivers might be more talented than ever (as a whole) but too many are scared to tick off a sponsor or NASCAR by speaking their mind. I like good folks and people with character, but I also like characters! Let them breathe and be themselves. Encourage more open mic dialogue or other insights that aren't so heavily produced and packaged.
> The Races & Tracks: Move nearly all Monster events to Saturday's or Saturday nights. I know that bumps against college football but rain issues are real concerns. Folks cannot stay over for Monday races. Frankly Saturday races won't compete with the NFL which could help. Also NASCAR needs to promote on-site camping they furnish at reasonable costs. The expense of attending races is driving people to stay home and enjoy it in big screen HD. Young folks want more experiences during a race weekend, so help them to enjoy it without killing their wallets. Lastly, look to add more short tracks and another road race. Variety is important to keeping NASCAR relevant and fun.

Sorry for my long post but just wanted to share some thoughts.
 
Hi Folks. First post here and I plan to hang around a while. I am a long time racing fan, know many in the sport, grew up around it, and even covered it for a few years while I was in the radio business. I am still young enough to appreciate how the sport needs to change but old enough to also recognize the value of roots. As a youngster I saw races at Hickory Motor Speedway when they were part of the Winston series.

Great post by the 25 year old fan; your perspectives are valuable and important. Relevance is difficult sometimes in an older sport. The reality is many of you are all correct in some form. Between the demographic changes, experiences being different for kids growing up, cultural changes, it is hard for racing to maintain their numbers. NASCAR doesn't help themselves either. I am one who generally likes the format changes for this season. A regular season champ is important, and I hope they give that award the huge justice it deserves. I sort of like the Chase but recognize how empty it can be. The last race is dramatic and fun. We've gone to Homestead every year since the Chase began.

Now, here is my diagnosis of the ills and suggested prescription to help:
> The Cars: I know the COT was the start of the disaster. They had to stop cars from getting airborne. But, from then on you couldn't draft anyone. Air doesn't help, it pushes you back. Drafting and slingshots made large tracks fun. Find a way to bring that back. Also, use the latest sports cars like they do in Xfinity. Camaros and Mustangs are more appreciated by younger fans and many others. I have other desires but they won't happen.
> The Drivers: Frankly the drivers might be more talented than ever (as a whole) but too many are scared to tick off a sponsor or NASCAR by speaking their mind. I like good folks and people with character, but I also like characters! Let them breathe and be themselves. Encourage more open mic dialogue or other insights that aren't so heavily produced and packaged.
> The Races & Tracks: Move nearly all Monster events to Saturday's or Saturday nights. I know that bumps against college football but rain issues are real concerns. Folks cannot stay over for Monday races. Frankly Saturday races won't compete with the NFL which could help. Also NASCAR needs to promote on-site camping they furnish at reasonable costs. The expense of attending races is driving people to stay home and enjoy it in big screen HD. Young folks want more experiences during a race weekend, so help them to enjoy it without killing their wallets. Lastly, look to add more short tracks and another road race. Variety is important to keeping NASCAR relevant and fun.

Sorry for my long post but just wanted to share some thoughts.
Are you ready to quit your job? ISC needs people like you to run the show.
 
Hi Folks. First post here and I plan to hang around a while. I am a long time racing fan, know many in the sport, grew up around it, and even covered it for a few years while I was in the radio business. I am still young enough to appreciate how the sport needs to change but old enough to also recognize the value of roots. As a youngster I saw races at Hickory Motor Speedway when they were part of the Winston series.

Great post by the 25 year old fan; your perspectives are valuable and important. Relevance is difficult sometimes in an older sport. The reality is many of you are all correct in some form. Between the demographic changes, experiences being different for kids growing up, cultural changes, it is hard for racing to maintain their numbers. NASCAR doesn't help themselves either. I am one who generally likes the format changes for this season. A regular season champ is important, and I hope they give that award the huge justice it deserves. I sort of like the Chase but recognize how empty it can be. The last race is dramatic and fun. We've gone to Homestead every year since the Chase began.

Now, here is my diagnosis of the ills and suggested prescription to help:
> The Cars: I know the COT was the start of the disaster. They had to stop cars from getting airborne. But, from then on you couldn't draft anyone. Air doesn't help, it pushes you back. Drafting and slingshots made large tracks fun. Find a way to bring that back. Also, use the latest sports cars like they do in Xfinity. Camaros and Mustangs are more appreciated by younger fans and many others. I have other desires but they won't happen.
> The Drivers: Frankly the drivers might be more talented than ever (as a whole) but too many are scared to tick off a sponsor or NASCAR by speaking their mind. I like good folks and people with character, but I also like characters! Let them breathe and be themselves. Encourage more open mic dialogue or other insights that aren't so heavily produced and packaged.
> The Races & Tracks: Move nearly all Monster events to Saturday's or Saturday nights. I know that bumps against college football but rain issues are real concerns. Folks cannot stay over for Monday races. Frankly Saturday races won't compete with the NFL which could help. Also NASCAR needs to promote on-site camping they furnish at reasonable costs. The expense of attending races is driving people to stay home and enjoy it in big screen HD. Young folks want more experiences during a race weekend, so help them to enjoy it without killing their wallets. Lastly, look to add more short tracks and another road race. Variety is important to keeping NASCAR relevant and fun.

Sorry for my long post but just wanted to share some thoughts.
Love the idea of Mustangs and Camaros.I drive a fleet car(Fusion)no way to turn it into a performance car.It is a fwd sedan that gets you from point A to B,which the crossovers(CRV,Escape,RAV4)are killing.
 
Love the idea of Mustangs and Camaros.I drive a fleet car(Fusion)no way to turn it into a performance car.It is a fwd sedan that gets you from point A to B,which the crossovers(CRV,Escape,RAV4)are killing.
Mustangs vs Camaros vs Challengers is the FIRST thing NASCAR should do to drum up interest IMO. Then again, what the heck do I know?
 
Love the idea of Mustangs and Camaros.I drive a fleet car(Fusion)no way to turn it into a performance car.It is a fwd sedan that gets you from point A to B,which the crossovers(CRV,Escape,RAV4)are killing.
According to the Wall Street Journal, only 28% of all new cars sold in April were...cars. Everything else was a Truck, SUV, crossover, or van. Seems to be the way most people are going these days.
 
How many new fans can afford or own any of these throwback cars?
You are probably right. Millennials are saddled with ridiculous student loans due to the Mafia of higher education learning. Colleges are, IMO, one of the last refuges of over-inflated spending in the USA. Their day of reckoning is coming like the wave of over-priced housing in 2008.
 
I have a pickup and a crossover in my driveway. When I bought my truck last year, it marked the first time since I got my license that I didn't own at least one car.
I have 4 cars. 1old reliable truck, 1 hotrod truck, 1 classic car, 1 daily driver gas-sipper...and a Harley.
 
I'm pouring some cement in the backyard with sidewalks and getting a Tough Shed so I can get these damn car parts out of my house and out of my garage.
I have hoods, fenders, inner fenders, core supports, grilles, etc. inside my house.
:(
 
Mustangs vs Camaros vs Challengers is the FIRST thing NASCAR should do to drum up interest IMO. Then again, what the heck do I know?

Ehh, I'm not convinced this would make much of a difference. Back when NASCAR was at it's high point and the manufacturers actually mattered to the fans, they were racing FWD Luminas that barely achieved 140 horsepower (production). But they made a damn good looking race car IMO.

That being said it certainly wouldn't hurt anything.
 
Ehh, I'm not convinced this would make much of a difference. Back when NASCAR was at it's high point and the manufacturers actually mattered to the fans, they were racing FWD Luminas that barely achieved 140 horsepower (production). But they made a damn good looking race car IMO.

That being said it certainly wouldn't hurt anything.
If millennials were allowed in the passenger seat during a race they'd opt out if wifi weren't available.
 
Ehh, I'm not convinced this would make much of a difference. Back when NASCAR was at it's high point and the manufacturers actually mattered to the fans, they were racing FWD Luminas that barely achieved 140 horsepower (production). But they made a damn good looking race car IMO.

That being said it certainly wouldn't hurt anything.
I had a '94 Z34 for awhile, it had 200hp (mine was an auto, the manuals had 210), it was relatively quick.
 
Are you not aware that retail stores are closing? The most affected ones are those that targeted the youth market. Those buying on line are doing so because the retailers realized they had to make major marketing changes. NASCAR hasn't figured out what changes to make to keep that audience / market. The TV ratings are part of that.
I really don't blame Nascar. They sold the rights to broadcast the races and the blame for the poor TV coverage is the problem of the Producer. If you have ever had to deal with these personalities, you would understand. Nascar doesn't control the cameras or the people behind them. These people draw their paycheck from the network. The call to show different shots are also in the control of the network as is the sound man. Their is one sound control person who gets his jollies from listening to engines and he literally drowns out the announcers.
Now the idiots that call the caution are Nascar employees. :)
 
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