Had dilated eye exam Jan 30th. Knew my Cataracts were ripe. They supposedly referred results to surgeon. Been waiting. Never heard a word about future appointment. Called my eye doc. WTF is going on? Shrug. We'll check. Don't hear anything. Go to office. What is happening folks? Shrug. We didn't hear back from surgeon. Here's a post-it-note with Surgeons name & number. Maybe you can call?
Call and receptionist had zero interest in answering ANY questions. Lots of WAIT WAIT WAIT when I tried to explain why I called. Had to give her my name 3 times. Just seemed kinda pissed i'd called. I eventually got to explain, had exam at another office. Was referred to your office. More confusion. They went all Sargent Schultz on me.
Said I will have to schedule an appointment for a dilated eye exam. Again. Tried to ask about referral...doesn't matter/count. Have to start all over again. Now have appointment for JUNE 7th! It's gonna be 2024 before they do anything at this rate. Actually, gonna do some poking around and try to find a different place to deal with.
I'm about pissed off.